Legal
Privacy Policy
Last reviewed: November 2026. This policy describes how HLS AI Solutions collects, uses, and protects information submitted through our website and during our engagements.
01Information we collect
We collect information you voluntarily provide when you submit an inquiry through our contact form, request a discovery call, or correspond with us by email or phone. This typically includes your name, email address, phone number, company name, and the details of your inquiry. We also collect limited technical information automatically, such as browser type, referring pages, and approximate geographic region, through standard server logs and analytics tools.
02How we use your information
We use the information you provide to respond to your inquiry, schedule and conduct discovery calls, prepare proposals and scopes of work, deliver our services, and communicate with you about engagements. We may also use aggregated, non-identifiable information to improve our website and service offerings. We do not sell your personal information to third parties.
03Information sharing
We share your information only with service providers who help us operate our business — such as hosting, email delivery, and customer relationship management tools — under written agreements that require them to protect your information and use it only for the purpose we engage them for. We may disclose information when required by law or to protect our rights, and in connection with a corporate transaction such as a sale or merger.
04Data retention
We retain inquiry and engagement records for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive inquiry records are generally removed within 24 months of last contact unless a longer retention period is required by law.
05Security
We apply industry-standard technical and organisational measures to protect your information, including encryption in transit, access controls, and least-privilege principles for internal access. No method of transmission or storage is fully secure, but we work to protect your information using reasonable safeguards appropriate to its sensitivity.
06Your rights
You may request access to, correction of, or deletion of the personal information you have provided to us, and you may opt out of marketing communications at any time. To exercise any of these rights, contact us using the details below. Where applicable, you also have rights under state and international data protection laws, including the right to lodge a complaint with a supervisory authority.
07International visitors
Our services are based in Boca Raton, Florida, United States. If you access our site from outside the United States, your information will be processed in the United States. By using our site, you consent to that transfer and processing in accordance with this policy.
08Children
Our website and services are directed to businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will remove it.
09Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "last reviewed" date at the top of this page. Continued use of our site after a change constitutes acceptance of the revised policy.
10Contact us
If you have questions about this Privacy Policy or how we handle your information, contact HLS AI Solutions at scott@highlevelstudios.com or 561-908-1998. Postal correspondence may be directed to Boca Raton, Florida, serving Palm Beach and Broward counties.